Little Dessert Shop · Head Office · 59 UK sites

Every store.
One standard.

Our operational performance audit platform. Head office, area managers, and store managers all work from the same scorecard, the same stores, the same live data.

59
Our stores
160
Check points
462
Total points
<1min
To report
How our audits work

Three steps. One tap away.

No more printed sheets or clipboards. No more typing audits up back at the office. Phone, store, score. Done before you leave.

01

Walk the store

Open the audit on your phone. Every item starts at pass. Tap N only when you spot a deviation. Attach photos, notes, and per-section deductions inline as you go.

PhotosNotesDeductionsObservations
02

Score as you go

Running totals, star ratings, and category progress update live in a sticky footer. Critical items trigger a −10% penalty. You always know where the audit stands before leaving the store.

Live scoringCritical flagsStar ratings
03

Submit. Done.

One tap generates a branded PDF with the summary at the top, full scorecard, photo gallery, observations, and time-audited activity log. Head office sees it the moment it's submitted.

PDF exportAI summaryAudit trail
How we score

Start at 100%.
Deduct as you go.

The scoring model follows our 2026 OPA framework exactly — every item, every point value, every critical flag. Nothing has changed — we've just made the arithmetic transparent and instant.

Raw score
Sum of points from passed items
Items passed ÷ Category total × 100
Critical penalty
Each failed critical item
−10% × Number of critical fails
Applied to both the category and overall score. Penalties stack.
Custom deductions
Anything off-checklist spotted in store
Reason + Points + Photos
AI support

An operations advisor in every pocket.

The AI assistant has eyes on our complete fleet data and responds like a senior operations consultant. Strategic, numbers-backed, and proactive.

Daily briefing

Every morning the dashboard opens with a personalised fleet briefing. One focus for today, one risk to watch, one surprising number, one specific 15-minute action.

Summary drafter

After every audit, one tap writes a structured action plan — headline, priority actions with owners and timeframes, root-cause themes, risk rating.

Ask anything

"Which stores are overdue?" "Draft an email to the worst performer." "What's driving our critical fails?" The AI uses our real data to answer.

Questions we ask it every week
"Rank our stores best to worst on food safety."
"Which critical items are failing most this month?"
"Draft an email to the Solihull manager."
"Summarise today's activity for head office."
For store managers

Run it on your own store anytime.

Store managers don't have to wait for a head office visit. Run the same 160-item audit on your own location whenever you want — it's the exact same tool head office uses. Results save to your account and head office sees them in real time.

  • ✦ Exact same audit — nothing is hidden or different
  • ✦ Branded PDF report the moment you submit
  • ✦ Head office sees it in real time
  • ✦ AI writes your action plan automatically
Sign in & run an audit Works on any phone · ~25 min to complete
9:41 ●●●●●
LDS · Audit
Food Safety
84%
All product removed from wrappers
3
Allergen sign on display at POS
4
Correct sanitiser in use CRIT
6
Touch point clean
3
What's inside

Built for the way we work.

📱

Mobile-first

Designed to be used one-handed while walking the store. iPad-tuned. Desktop-ready.

📷

Unlimited photos

Attach as many photos as you need to any item, observation, or deduction.

✏︎

Edit points live

Tap any points badge during an audit to change its value on the fly. Logged in the audit trail.

Critical penalties

Critical items lose their points AND −10% from section AND overall. Exactly as our framework demands.

Spot observations

Floating + button throughout the audit. Capture anything unusual at any point, with photos.

AI action plans

One tap writes a priority-ordered action plan with named owners, timeframes, and risk ratings.

📊

Fleet dashboard

Head office view of every store. Score trends, leaderboards, critical hotspots, category bars.

🔒

Role-based access

Head office sees everything. Area managers see their region. Store managers see their store.

Let's get to it.

Sign in and pick up where you left off — or start a fresh audit.